Marketing
How do I get my business posted on BTA's social channels?
We work to showcase the different offering for our guests. If you have a business that caters to tourist reach out [email protected] with your Business Name and Social Channels.
Are businesses listed on the BTA website more likely to be recommended or receive business because of being found on the website?
Yes, the BTA website, gotoBermuda.com, is the official tourism resource for our visitors with over 1 million hits per year.
Website & Event Listings
How do I get listed on the Bermuda Tourism Authority website?
To list your business on gotobermuda.com, we need all the necessary details. The "New Company Form" must be completed for all new businesses. Please note adding photos to your listing is encouraged but not required, they improve its appeal to website visitors.
How do I get my event listed on the Bermuda Tourism Authority website?
Log in to BTAConnect and click on "Collateral". Once clicked, select “Calendar of Events”. There you will be able to add your event listing details.
Reports
Where are the latest Tourism Measure Reports?
The monthly, quarterly and annual tourism measure reports can be found on the reporting tab of BTAConnect.
Vacation Rentals
What forms of payment do you accept for vacation rental payments?
BTAConnect accepts Visa, Mastercard and wire transfers.
My payment is listed as declined, why?
There are two main reasons why your payment may be declined.
- Incorrect payment method- BTAConnect will only take Visa and Mastercard payments.
- Incorrect billing information- BTAConnect’s payment gateway is very sensitive and will require the user to submit their billing address EXACTLY as it states on their bank statement. If the billing information is placed even on the wrong address line it will decline the payment. Please note that although there may be a hold on your account, BTAConnect has not taken the funds from you. The funds will be released within the next day or so. When in doubt, please contact you bank for assistance.
Standards & Trainings
What standards and training opportunities are there available from the BTA?
The BTA launched a subsidiary online learning platform called BTA+. The platform delivers industry-related training and educational lessons to inspire individuals, businesses, and partners with the purpose of strengthening our island's reputation as a destination of choice.
The BTA will also be launching two new standards programmes, AnchorBDA and Bermuda Hospitality Service Standards.
- Anchor BDA will replace the Certified Tourism Ambassador (CTA) programme. AnchorBDA has been designed for all residents to become ambassadors for Bermuda. An 'all-hands-on-deck' approach is imperative to move our island forward and create impactful, long-lasting change in the hospitality and tourism industry.
- The BTA developed the Bermuda Hospitality Service Standards Certification, formerly known as the National Service Standards Programme, to support businesses in providing quality services, improving competitive advantage, and creating value within our island.
