Frequently Asked Questions
The Bermuda Arrival Card is an electronic form that helps streamline the arrival process for visitors entering Bermuda. Travellers arriving by air or private yacht are required to complete the form before or upon arrival.
After submitting the form online, you will receive a confirmation email that should be presented to Customs when you arrive in Bermuda.
If you have questions about completing the form, correcting information, or receiving your confirmation, please review the FAQs below.
If your answer can't be found below please email [email protected].
General Information
Visitors arriving in Bermuda by air or private yacht must complete the Bermuda Arrival Card before or upon arrival. Cruise ship passengers and Bermudian residents are not required to complete this form.
No. Cruise ship passengers are not required to complete the Bermuda Arrival Card.
Yes. Visitors arriving in Bermuda by air or private yacht must complete the Arrival Card before or upon arrival.
No. The Bermuda Arrival Card is free to complete and submit online.
No. The Arrival Card is an electronic form completed online before travel. Once submitted, a confirmation email will be sent to the email address provided. This confirmation should be presented to Customs upon arrival.
Completing the Form
Yes. You may complete the form for another traveller as long as the information provided is accurate. Each traveller must have their confirmation available to present upon arrival.
Yes. Multiple forms can be completed on the same device, but a separate Arrival Card must be submitted for each traveller.
Confirmation Emails
Confirmation emails are automatically sent to the email address provided on the form. Please check your spam or junk folder. If you cannot locate the email, submit a new Arrival Card and ensure the correct email address is entered.
Confirmation emails are automatically sent to the email address entered on each form. Please check the spam or junk folder. If the email cannot be located, complete a new Arrival Card and ensure the correct email address is entered when submitting.
Correcting Information
Arrival Cards cannot be edited after submission. Please complete a new form with the correct information and present the updated confirmation to Customs upon arrival.
Please complete a new Arrival Card with the correct information and present the updated confirmation when you arrive.
Arrival Cards cannot be edited after submission. Please complete a new card with the correct arrival date.
Please complete a new Arrival Card with the correct information, as submitted forms cannot be edited.
Arrival Cards cannot be edited after submission. Please submit a new form with the correct reason for travel.
Please complete a new Arrival Card with the correct flight information.
Yes. Since the form cannot be edited after submission, please complete a new Arrival Card with the updated travel details.
Yes. Please submit a new Arrival Card with the updated flight information.
Flight Selection Issues
Try searching using the airline code followed by the flight number (for example BA for British Airways or 2T for BermudAir). If your flight still does not appear, please email [email protected] for assistance.
Please try entering the airline code followed by the flight number. If the issue continues, contact [email protected]
so the team can assist.
Accommodation & Travel Details
Please enter the address where you will be staying for the longest portion of your visit.
If you are visiting Bermuda to attend a conference or meeting, select Business or Conference as your reason for travel on the Arrival Card.